1. Introduction
This Privacy Policy explains how we collect, use, and protect your personal information when you visit this website or purchase The Ultimate Puppy Training Checklist. We keep data collection to the minimum needed to sell and deliver a digital product. If you have any questions, contact us at ella@puppytrainingchecklist.com.
2. Information We Collect
Purchase information. When you buy the Product, checkout is handled by Stripe. Stripe collects your payment details, name, and email address to process the transaction. We receive confirmation of your purchase — we never see or store your full card number. Your download is delivered directly on-site after checkout, so we do not send delivery emails.
Contact information. If you email us, we receive your email address and the contents of your message, which we use solely to respond to you.
Technical information. Like most websites, our hosting provider may automatically log basic technical data such as IP address, browser type, and pages visited, for security and site operation purposes.
3. How We Use Your Information
- To process your order and give you access to your download;
- To respond to your questions and provide customer support;
- To keep the website secure and functioning;
- To comply with legal obligations (e.g. tax and accounting records).
We do not sell or rent your personal information to anyone. We do not add you to a marketing mailing list without your consent.
4. Payment Processing
All payments are processed by Stripe. Your payment details are transmitted directly to Stripe over an encrypted connection and are subject to Stripe's own privacy policy, available at stripe.com/privacy.
5. Cookies
This website aims to use only cookies that are strictly necessary for it to function (for example, cookies set by Stripe during checkout for security and fraud prevention). We do not use advertising cookies. For full details, see our Cookie Policy.
6. Third Parties We Share Data With
- Stripe — payment processing;
- Our web hosting provider — to operate the website and serve your download.
These providers process data only as needed to provide their services. This website also contains affiliate links to third-party sites; once you leave our site, the third party's own privacy policy applies.
7. Data Retention
We retain purchase records for as long as required for tax, accounting, and legal purposes. Support emails are kept only as long as needed to resolve your query and for a reasonable period afterwards.
8. Your Rights
Depending on where you live (including under the UK/EU GDPR), you may have the right to access the personal data we hold about you, request correction or deletion, object to or restrict certain processing, and request a copy of your data in a portable format. To exercise any of these rights, email us at ella@puppytrainingchecklist.com. You also have the right to lodge a complaint with your local data protection authority.
9. Data Security
We take reasonable technical and organisational measures to protect your information, including encrypted checkout via Stripe. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy
This website is not directed at children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
12. Contact
For any privacy-related questions or requests, reach us via our contact page.